Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient. As such, we require twenty four hours notice for any cancellations or changes to your appointment. Patients who provide less than twenty four hours notice, or miss their appointment, will be charged 50% of the treatment cost, and subsequent appointments will require payment in advance. After one late cancellation or missed visit occurs, all subsequent late cancellations or missed visit will be billed at full appointment cost.
